Refund policy

Vintage Luxury — Final Sale
All vintage and authenticated designer items are sold as-is and are final sale. Because each vintage piece is one of a kind, we cannot accept returns, exchanges, or refunds on these items. Please review all photos and descriptions carefully before purchasing. If your vintage item arrives damaged, defective, or not as described, contact us immediately at noiraffinityofficial@gmail.com so we can make it right.

30-Day Returns (Boutique Items)
For all regular boutique items, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at noiraffinityofficial@gmail.com. Returns will need to be sent to: 68 Fairground St SE, Suite C, Marietta, GA 30060.

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with return questions at noiraffinityofficial@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, including vintage luxury items (final sale), perishable goods, custom products, and personal care goods such as beauty products. We also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. (Exchanges are not available on final-sale vintage items.)

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at noiraffinityofficial@gmail.com.