How long does shipping take?

We ship within the US in 5–10 business days. You will receive a tracking number once your order has shipped.

Do you ship internationally?

At this time we ship within the United States only. International shipping is coming soon — stay tuned.

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Please email us immediately at noiraffinityofficial@gmail.com.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in original condition with tags attached. Sale items, intimates, and preloved pieces are final sale.

How do I initiate a return?

Email us at noiraffinityofficial@gmail.com with your order number and reason for return. Refunds are processed within 10 business days of approval.

Are preloved items authentic?

Yes. Every preloved piece is personally verified for authenticity before listing. Condition details are clearly noted in each product description.

Are preloved items returnable?

All preloved items are final sale. Please review condition notes and sizing carefully before purchasing.

How do I book a styling session?

Visit our Book a Session page or email us directly at noiraffinityofficial@gmail.com.

Are sessions virtual or in-person?

Both options are available. Virtual sessions are available nationwide. In-person sessions are available in the Atlanta, GA area.